We accept order cancellation within 24 hours of placing an order online. Once we receive the request for cancellation within the specified time limit we immediately cancel the order and refund the whole amount (Only pre-paid orders), please send your cancellation request to email@example.com
Note: If the cancellation is over 24 hours we don’t accept the request. Also if the cancellation request is sent for the same product twice after the receipt of the order to and fro logistics charges shall be borne by the customer
We apologize but wetblue.in does not take any exchange for online purchases.
Returns & Refunds:
Products which have some manufacturing defect (pasting, beading, embellishment rusting etc) are eligible for refunds.
We have a flexible and easy 15 days return & refund policy for our customers, if after receipt of your product you wish to return the product, please raise a request on firstname.lastname@example.org within 3 days of receipt of your order. we shall process the return request and refund your full order amount (exclusive of shipping cost) through direct credit in your credit card/debit card/net banking and credit the amount after we receive your bank details in case of COD orders.
Criteria for returns/refunds: